Contact us

Questions about a listing, a payment, or your account — we read every message and usually reply within two working days.

WhatsApp / phone [add your support number]
Location Nairobi, Kenya

What to include

To get a quick answer, tell us:

Common requests

I paid for an introduction but didn't get the agent's number

Email us with the phone number on your account and the house you were trying to reach, and we will check the payment and put it right.

A listing looks wrong, fake or already taken

Send us the listing name and what looks wrong. We follow up with the agent and remove listings that turn out to be inaccurate.

I want to list houses as an agent

Choose "Agent / caretaker" in the app and sign up with your phone number — you can post listings straight away.

Delete my account and data

Email us with the subject "Delete my Pata Keja account" from the address on your account, or including your account phone number. Details are in the privacy policy.